REFUND POLICY

Effective date: 22 October 2023

Thank you for shopping at tobe.ch. We want to ensure you have a satisfying experience with us. Please review the following policy for shipping.

WHEN WILL I RECEIVE MY ORDER?

We ship items within 5 business days of placing your order. Your order will arrive depending on the shipping method chosen during checkout. Most orders arrive within 3-7 business days if you are in Europe, or 7-14 days internationally. We are not liable for any customs duties that may need to be paid upon international arrivals. If your order does not arrive in a timely manner or is held up in the carrier's possession, please email us here with your order number at contact@horo.ch.